Returns & Exchanges
At Billy!, we want you to love every piece you wear, so we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached. If your fit isn't perfect, we are here to help you find the right style or process a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn items in their original packaging and include the packing slip provided in your confirmation email.
Ship It Back
Print the prepaid shipping label generated by our portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing